From the reviews: "Joe Zhu provides a well-crafted book on data envelopment analysis (DEA) a ] . The book includes a ] an Excel add-in program that allows for the implementation of the models. a ] The book is written effectively a ] . The material is visually appealing a ] . qualified individuals who are looking for effective ways to evaluate the performance of an organization would find this book to be helpful. It would also make an excellent textbook for a graduate course in DEA a ] ." (John Maleyeff, Benchmarking, Vol. 12 (2), 2005) From the reviews: "Joe Zhu provides a well-crafted book on data envelopment analysis (DEA) ??? . The book includes ??? an Excel add-in program that allows for the implementation of the models. ??? The book is written effectively ??? . The material is visually appealing ??? . qualified individuals who are looking for effective ways to evaluate the performance of an organization would find this book to be helpful. It would also make an excellent textbook for a graduate course in DEA ??? ." (John Maleyeff, Benchmarking, Vol. 12 (2), 2005)
This book introduces DEA as a multiple-measure performance evaluation and benchmarking tool. The focus of performance evaluation and benchmarking is shifted from characterizing performance in terms of single measures to evaluating performance as a multidimensional systems perspective. This book also provides easy-to-use DEA software - DEA Excel Solver. This DEA Excel Solver is an Add-In for Microsoft Excel and provides a custom menu of DEA approaches, which include more than 150 different DEA models. It is an extremely powerful tool that can assist decision-makers in benchmarking and analyzing complex operational efficiency issues in manufacturing organizations as well as evaluating processes in banking, retail, franchising, health care, e-business, public services and many other industries. The DEA Excel Solver does not set limit on the number of units, inputs or outputs. With the capacity of Excel Solver, the DEA Excel Solver can deal with large sized performance evaluation tasks.
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