Mastering Communication (Palgrave Master Series) - Softcover

Stanton, Nicki

 
9781403917096: Mastering Communication (Palgrave Master Series)

Inhaltsangabe

This book is for anyone wanting to improve their communication skills and knowledge of how communication works in organisations. It covers the skills of speaking, writing, listening and effective reading and provides guidance on telephoning, interviewing, meetings, letter and report writing and visual and non-verbal communication. There are plenty of activities and exercises throughout so that readers can check their progress. The fourth edition of this best selling book has been revised to bring it fully up to date, taking into account the latest developments in communication and technology.

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Über die Autorin bzw. den Autor

NICKY STANTON is a management consultant and trainer in management development, leadership and communication. She has worked in industry as a training officer and in education as a senior lecturer in communication and head of a business studies department.

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