This book focuses on the types of risky interactions that threaten identities, relationships, and sometimes careers, including voicing dissent, repairing broken relationships, managing privacy, responding to harassment, offering criticism, and communicating emotion. Each chapter is grounded in real-life organizational scenarios, includes recent research, applies a standard theoretical framework, and illustrates a full range of communicative tactics and discourse practices. Throughout the book, authors Vincent R. Waldron and Jeffrey W. Kassing provide examples to spur thinking, raise questions, and help readers understand how organizations benefit when employees communicate in ways that manage risk.
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Vincent R. Waldron is Professor of Communication Studies at Arizona State University, where he teaches courses on communication in work and personal relationships. Professor Waldron received his Ph.D. from Ohio State University in 1989. Dr. Waldron's research explores how employees manage difficult workplace encounters, such as expressing intense emotion, exercising upward influence, and repairing damaged relationships. The author of two previous books on these subjects, Professor Waldron has published his work in such outlets as the Journal of Social and Personal Relationships, Management Communication Quarterly, and Communication Yearbook. Vince Waldron has been recognized as a Professor of the Year by the Carnegie Foundation for the Advancement of Teaching. He is chair-elect of the Interpersonal Communication Division of the National Communication Association. With his wife Kathleen and daughters Emily and Laura, Vince Waldron resides in Phoenix, Arizona.
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Anbieter: Better World Books Ltd, Dunfermline, Vereinigtes Königreich
Zustand: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Bestandsnummer des Verkäufers 9200633-6
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Anbieter: Textbooks_Source, Columbia, MO, USA
paperback. Zustand: Good. 1st Edition. Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes). Bestandsnummer des Verkäufers 001005231U
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Anbieter: GreatBookPrices, Columbia, MD, USA
Zustand: good. May show signs of wear, highlighting, writing, and previous use. This item may be a former library book with typical markings. No guarantee on products that contain supplements Your satisfaction is 100% guaranteed. Twenty-five year bookseller with shipments to over fifty million happy customers. Bestandsnummer des Verkäufers 8230541-5
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Anbieter: GreatBookPricesUK, Woodford Green, Vereinigtes Königreich
Zustand: good. May show signs of wear, highlighting, writing, and previous use. This item may be a former library book with typical markings. No guarantee on products that contain supplements Your satisfaction is 100% guaranteed. Twenty-five year bookseller with shipments to over fifty million happy customers. Bestandsnummer des Verkäufers 8230541-5
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Anbieter: GreatBookPrices, Columbia, MD, USA
Zustand: As New. Unread book in perfect condition. Bestandsnummer des Verkäufers 8230541
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Anbieter: GreatBookPrices, Columbia, MD, USA
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Anbieter: Books Puddle, Woodside, NY, USA
Zustand: New. Print on Demand pp. xiii + 257. Bestandsnummer des Verkäufers 261085059
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Anbieter: Rarewaves.com USA, London, LONDO, Vereinigtes Königreich
Paperback. Zustand: New. The first theory-driven, narrative-based examination of risky communication interactions in the workplace"The book does a fine job of incorporating research into a narrative framework that should be accessible for students and individuals in the business community. . The most impressive aspect of the textbook is the use of specific, 'everyday person' narratives to ground the concepts."-Mary Helen Brown, Auburn University"The advice provided in the book goes beyond simple advice on what or what not to say, but also advises individuals on how to manage the entire process. The book will be well-received in the classroom setting and by practitioners who encounter difficult interpersonal workplace challenges every day." -Patricia M. Sias, Washington State UniversityThis book focuses on the types of risky interactions that threaten identities, relationships, and sometimes careers, including voicing dissent, repairing broken relationships, managing privacy, responding to harassment, offering criticism, and communicating emotion. Each chapter is grounded in real-life organizational scenarios, includes recent research, applies a standard theoretical framework, and illustrates a full range of communicative tactics and discourse practices. Throughout the book, authors Vincent R. Waldron and Jeffrey W. Kassing provide examples to spur thinking, raise questions, and help readers understand how organizations benefit when employees communicate in ways that manage risk.Key Features. Ethically challenging and personally risky work situations are closely examined to help students understand the types of situations they will encounter in their working lives. Vivid examples and narratives illustrate the inevitable tensions that emerge among ethical, relational, and performance obligations in the workplace. The roles of discourse, interaction, and communication tactics in managing risk, constructing role identities, and promoting ethical workplaces are explained. . Real-life organizational scenarios and research on the lived experiences of workers help students understand how individual, organizational, and cultural forces shape workplace communication. A theoretical model helps students and scholars integrate existing research, analyze situations, and generate new questions.Intended AudienceManaging Risk in Communication Encounters: Strategies for the Workplace is intended for use as a supplemental text for undergraduate and graduate courses in organizational communication, business and professional communication, leadership communication, managerial communication, and supervisory communication. Bestandsnummer des Verkäufers LU-9781412966672
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Anbieter: California Books, Miami, FL, USA
Zustand: New. Bestandsnummer des Verkäufers I-9781412966672
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Anbieter: GreatBookPricesUK, Woodford Green, Vereinigtes Königreich
Zustand: As New. Unread book in perfect condition. Bestandsnummer des Verkäufers 8230541
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