It is time to move the text books and theories aside! This book is powerful and will take you on a journey through "real life" experiences of managing employees. It will cut to the chase, and is formatted as a quick reference guide. The topics are concise, to the point, and easy to read. Keep it in your office to refer to, or utilize it as a training tool. It will keep you inspired, while in the difficult task of managing employees. There are five chapters; The Manager, The Employee, Managing Employees, Goals and Expectations, and Achieving Results. This book is a "back to basics" approach of effectively managing employees, focusing on four basic points; Train, Motivate, Delegate, Follow up. During the past 20 years I have worked for too many managers, that, in my opinion, were not qualified to be in their position. They lacked the "people skills" to be effective. These individuals were intelligent when it came to preparing budgets and decision making, however, they lacked the most important quality. They had not mastered people skills, which is critical to building a strong team. It is my hope that this book will convey to managers that their employees are their greatest asset. They require skillful, yet delicate managing and monitoring, just as any other investment does. It is similar to a marriage of a spouse, that you've made a commitment to. You constantly strive to improve it and you do not give up easily. Management Steps of Success is written solely from 20 years of management experience and training. It will keep your interest as you read along, with it's remarkable truth, humor, and down to earth style.
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