Designing Health Care: Using Operations Management to Improve Performance and Delivery - Hardcover

Bohmer, Richard M. J.

Hardcover

ISBN 10: 142217560X ISBN 13: 9781422175606

Verlag: Harvard Business Review Press, 2009

Inhaltsangabe

Today's health-care providers face growing criticism from policy makers and patients alike. As costs continue to spiral upward and concerns about quality of care escalate, the debate has focused on how to finance health care. Yet funding solutions can't address the underlying questions: Why have costs risen in the first place? And how can we improve the quality and affordability of care? In Designing Care, Harvard Business School professor Richard Bohmer argues that these fundamental questions must be answered. A medical doctor himself, Bohmer explains that health-care professionals are tasked with providing two very different types of care—sequential and iterative. With sequential care, a patient can be quickly diagnosed and given predictable, reliable, and low-cost care. But in the case of iterative care, a patient's condition is unknown, and tremendous resources may be required for diagnosis and treatment, often with uncertain outcomes. Bohmer shows that to reduce costs and manage care effectively, sequential and iterative care situations require different management systems. Through stories and cases drawn from years in the field, he reveals how health-care providers can successfully manage both modes. To do so, they must reevaluate traditional roles and embrace continuous learning across the organization. The benefits of this operational redesign? The predictable, responsive, and lower-cost care today's health-care leaders—and patients—seek.

Über diesen Titel

Über die Autorin bzw. den Autor

Richard Bohmer is a physician and the MBA Class of 1973 Senior Lecturer of Business Administration at the Harvard Business School in the Technology and Operations (TOM) unit.

Details zur Ausgabe

• Verlag: Harvard Business Review Press
• Erscheinungsdatum: 2009
• Sprache: Englisch
• ISBN 10: 142217560X
• ISBN 13: 9781422175606
• Einband: Gebundene Ausgabe
• Auflage: 1
• Anzahl der Seiten: 288
• Kontakt zum Hersteller: Nicht verfügbar
• Verantwortliche Person: Nicht verfügbar