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Today's rapidly changing and globally competitive business environment mandates that 21st century leaders develop new models and innovative learning processes of organizational leadership. To meet these shifting needs, Action Learning (AL) has emerged as a key training and problem-solving tool for companies as diverse as Nokia, Samsung, Boeing, GE, Motorola, Marriott, General Motors, Deutsche Bank, and British Airways. These and hundreds of other companies around the world now employ AL for strategic planning to develop managers, identify competitive advantages, reduce operating costs, and create high-performing teams. What exactly is Action Learning?Simply described, it is a dynamic process that involves a small group of people solving real organizational problems, while focusing on how their learning can benefit individuals, groups, and the larger organization. The emphasis on learning is what makes this process strategic rather than tactical in equipping leaders to more effectively respond to change. This book demonstrates how Action Learning can quickly and effectively be introduced, implemented, and sustained in any type or size of organization using six key components: a diverse group of 4 to 8 members; an urgent task or problem; a question-driven communication process; implementation of action strategies; a commitment to learning; and an AL team coach.It features useful business case examples that illustrate the power of AL in successfully developing leaders, solving problems, building teams, and transforming organizations. Recent developments that include skilled coaching and question-based dialogue make it an even more powerful tool in leadership and organizational development.This book is suitable for consulting psychologists; I/O psychologists; management consultants; executive coaches; human resource development professionals; and graduate students in consulting psychology, I/O psychology (especially, courses specific to groups, teams, and cognition), human resource development, leadership development, organizational development, organizational management sciences, human organizational learning, business, and education courses.
MICHAEL J. MARQUARDT is Professor of Human Resource Development and Program Director of Overseas Programs at George Washington University. A consultant and training specialist, he is also President of Global Learning Associates and Director of the Global Institute of Action Learning. One of the pioneers of "action learning" in the United States and around the world, he is an award-winning author of over 80 articles and 15 books in the fields of leadership, learning, globalization, and organizational change, including Building the Learning Organization (Academy of HRD book of the year), Action Learning in Action, Global Teams, and, with Peter Loan, HRD in the Age of Globalization.
ARTHUR M. FREEDMAN is director of OD and HRM masters degree programs at American University's School of Public Affairs. He is a past recipient of the American Psychological Association's RHR International Award for Excellence in Consulting Psychology and the past president of the Society of Psychologist in Management. RICHARD E. ZACKRISON is the founder of Effectiveness Consulting International, and the primary designer and senior trainer for the organization's consultant training program. In 1999 his work with Zimbabwe's National Breweries earned him the OD Institute's award for Distinguished OD Application Worldwide.
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