Providing Reference Services: A Practical Guide for Librarians was written for the working librarian. Topics covered include: ·Reference services ·Reference resources and tutorials ·Organizing and providing services ·Staffing and performance management ·Forming helpful partnerships ·Future of reference
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John Gottfried is a faculty librarian and associate professor at Western Kentucky University. He is the Reference Services Coordinator and Business Librarian for WKU Libraries.
Katherine Pennavaria is a Professor at Western Kentucky University and Coordinator of the Visual & Performing Arts Library at WKU. She is the author of Genealogy: A Practical Guide for Librarians (R&L, 2015) and Providing Reference Services: A Practical Guide for Librarians (R&L, 2017), and writes a regular column on genealogy for Kentucky Libraries. Katherine has done numerous national and state presentations and webinars; topics include genealogy record types, search strategies, and resources the beginning researcher needs to know about. She has published articles in Libraries and Culture, College & Research Library News, Library Journal, and WordRiver Literary Review.
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Paperback. Zustand: new. Paperback. Providing Reference Services: A Practical Guide for Librarians was written with the working librarian in mind; it focuses on specific methods and information to help foster effective, exceptional results. Topics covered include:Reference services: basic information and backgroundReference resources and tutorials Organizing and providing services Staffing and performance managementForming helpful partnerships (internal and external)The future of reference Readers will come away with a solid foundation in reference services. They will have the knowledge to update or restructure an existing reference program, or to create a program from the ground up. Individual chapters and subsections provide constructive tips and advice for specific reference issues. Taken as a whole, this book provides a valuable, inclusive source of information for all major aspects of reference service.Providing Reference Services is an appropriate resource for nearly all librarians in public-service positions, especially those with reference responsibilities, whether they are working reference librarians at any level of experience, reference supervisors, or administrators with oversight of reference services. The content is relevant to academic, public, school, and special librariesany library or organization, in fact, that offers reference or research assistance. Providing Reference Services: A Practical Guide for Librarians was written for the working librarian. Topics covered include:Reference servicesReference resources and tutorialsOrganizing and providing servicesStaffing and performance managementForming helpful partnershipsFuture of reference Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Bestandsnummer des Verkäufers 9781442279117
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