The fundamental premise of Analysis for Improving Performance is that systematic and thorough organizational performance diagnosis and documentation of workplace expertise provide the true basis for improving performance at the organizational, process, team, and worker levels. This is a book about mastering performance improvement and the work, not mastering the worker.
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Richard A. Swanson is Distinguished Research Professor of Human Resource Development and the Sam Lindsey Chair in the College of Business and Technology at The University of Texas at Tyler. He is also a University of Minnesota professor emeritus. Swanson is an internationally recognized authority on performance improvement and organizational change, human resource development, and results assessment. His recent work has focused on theory building research.
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