Managing Health Organizations for Quality and Performance looks at health care management from the perspective of quality improvement. Suitable for undergraduates or first-year graduate students, the book reflects the importance of creating quality and value in public health and health services organizations. It introduces complex and important topics but is written in a highly accessible manner. Key Features•Covers the basic subject areas required of managers working in the broad arena that encompasses various forms of health. •The chapters stand alone, allowing instructors to arrange topics as they prefer to present them. •The framework is based on four management functions, rather than management roles or simply presenting facts. •Includes material related to customer service and satisfaction as well as organizational and programmatic quality. •Takes a systems approach with examples of systems thinking applied to both management and quality issues•Provides opportunities for communicating and connecting among many topics and the methodological tools and disciplines (epidemiology, biostatistics, nutrition, maternal and child health) on which they can be applied.
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Fleming Fallon is Professor of Public Health at Bowling Green State University, Bowling Green, Ohio. He is also the Director of the Northwest Ohio Consortium for Public Health, an accredited MPH degree program that is offered jointly by Bowling Green State University and the University of Toledo. He has many years of experience as a management consultant and has authored 6 books and more than 350 papers and book chapters on a variety of topics as well as making presentations throughout the world. Dr. Fallon has written a weekly newspaper column entitled “Health Thoughts” continuously since 1995. He was a consultant specializing in human resources with A. T. Kearney. He has served as both a member and president of a local board of health.'Dr. Fallon is a physician with residency training in occupational and environmental medicine. He received a DrPH degree in environmental health science from Columbia University, New York, his MD degree from St. Georges University School of Medicine, St. Georges, Grenada and an MBA from the University of New Haven, New Haven, Connecticut.
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Paperback. Zustand: Fair. Book in Fair condition. Bestandsnummer des Verkäufers 9781449614713-acceptable
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