I. Why do information systems fail. II. Concepts. III. The identity of management information systems. IV. The sociotechnical approach of organizations. V. Information policy. VI. Project management. VII. Design and management methods. VIII. Power and the Control of conflicts due to information systems and ICT. IX. Information systems for the control of organizations; categorization and application. X. The (economic) evaluation of investments in information systems and in ICT. References. Index.
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