Process Assessment and Improvement: A Practical Guide - Softcover

Van Loon, Han

Softcover

ISBN 10: 1489993304 ISBN 13: 9781489993304

Verlag: Springer, 2015

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Críticas:

From the reviews of the second edition:

"The text is well organized. ... The book’s most important contribution is the way it describes the required procedural steps ... . The charts and the tables included assist in explaining the covered materials. The examples and templates shown can help professionals to put a fast pace performing assessments and improving process effectiveness. The human factors that affect assessments and the impact of the organization’s dominating culture are given sufficient importance. The methods are presented in a well-organized manner ... ." (John Sarivougioukas, Computing Reviews, January, 2008)

Reseña del editor:

Process Assessment and Improvement provides a powerful and practical approach to improving organizations through process assessment, combined with people factors such as organizational culture and team-based improvement. Originally published in 2004, this new and expanded second edition presents an updated version of process assessments and includes new risk methods. The book covers three major business reasons for process assessment: setting Target Profiles, Process Capability Determination, and Process Improvement. The comprehensive improvement programs and agile improvement methodologies presented in the book are grounded in successful practices employed in world class organizations. Useful examples, templates and tools are included.

 

Über diese Auflage

• Verlag: Springer
• Erscheinungsdatum: 2015
• ISBN 10: 1489993304
• ISBN 13: 9781489993304
• Einband: Tapa blanda
• Auflage: 2
• Anzahl der Seiten: 312