Do you have challenges with the quality of your translations? Have you ever wondered why translation quality seems so elusive? Are you looking for answers to solve the enigma of translation quality? Worry no longer, your questions are answered. In this informative guide, you can find answers to some of the most fundamental translation quality questions: • What is quality? • Why is the importance of quality magnified in medical and pharmaceutical translations? • What do translation service providers need to produce quality? • How can translation quality be quantified when translation is such a soft science? • What are the right metrics to track and measure? • How can you use measured quality to increase efficiency, reduce cost, and get to market faster? • What are the practical steps to implement a robust translation quality measurement system? All this and more, with entertaining anecdotes, practical advice, and real-world examples can be found inside. So, fear no more! ForeignExchange Translations has compiled everything you need to know to achieve - and quantify - the quality of your translations.
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Sonia Monahan is the Executive Vice President of Quality at ForeignExchange Translations, Inc. She is a Six Sigma Black Belt and has oversight of ForeignExchange's quality systems. Sonia is an industry veteran of 20 years, with an extensive background in the medical translation sector. Prior to joining ForeignExchange, Sonia worked in the localization industry in project, account, and business unit management for a variety of translation and localization companies. Sonia holds a Bachelor of Arts in German from Middlebury College, and a Masters in Education from Lesley College. Jason Arnsparger is a Solutions Development Consultant at ForeignExchange Translations, Inc. He is a certified Project Management Professional (PMP®), holds a Six Sigma Green Belt, and has a Bachelor of Arts in Modern Languages. Jason has been in the industry for over 10 years, previously managing the labeling translation process for a global medical device manufacturer prior to joining ForeignExchange.
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