The Good Boss is someone who has clear focus, inspiring language, and impactful actions that get results for their team. This book is purposely written with the intent of delivering crucial topics that are simple, credible, and tactful. It is for anyone who is committed to being a Good Boss and not just interested when it is convenient for you. Your duty in this role is to inspire, listen, and lead your team down a path that has clear results defined. As a boss I know that it is you who sets the tone for your team and provides a place of certainty and growth. You make people feel significant and what they do determines the companys success. You definetly encourage new ideas for the business, and contributing back to the team and the community. I am proud to be called an expert on the topic of what it means to be The Good Boss, and I am able to support my advice with experiencing the things that work and dont work as a boss myself. I hope that in reading this book, you will discover something that you could be doing better to make your team successful and happier. Again, take it from me. I have managed many people and have compiled the simple things that actually work. It doesnt matter what type of business you have, there is a simple code that will make you and your employees lives easier and fulfilled. It is how to get the legacy of the Good Boss is created.
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Troy Aberle brings incredible value to the business table. He has extensive experience, a proven track record, and a determined attitude. Having successfully overcome both economic and personal challenges, Troy has taught himself how to function as a professional sales force and has become an awarded advisor and success coach. In his work, Troy commits himself to helping people accomplish great achievements and strives to build new business opportunities for those wanting noting but the best. Having studied under many great mentors like, Trevor McGregor, Tony Robbins, Lou Tice, Dale Carnegie, Steven Covey, Jack Canfield, Robert Kiyosaki, Jeff Walker, Brendon Bouchard, among others. Troy believes that the foundation for any successful business lies at the intersection of attitude, marketing, coaching, and management. He has a successful track record of innovation and achievement in agriculture, natural resources, and the manufacturing industry. Troy is also the creator of the proven, cutting-edge system that he designed and used to become one of the top sales & businessmen in Western Canada. Troys unique perspective and can-do attitude took him to the top as a high-producing salesman for several companies, including a dealer of John Deere. He has also been instrumental in helping several major corporations to fast-track and grow vast business and infrastructure networks. Troys mission is to teach, inspire, and guide you to reach the level of success you deserve to have, and to teach you how to be much more than just a transactional person. Managing yourself and empowering other people is what will create powerhouse teams. You were meant to achieve success, happiness, and provide the same for those you love, and Troy wants to empower you to implement the same bold steps that he created in his life to get there on YOUR own terms! Designing the life you want is within your reach Its time to step up and start making it happen.
1. Your State and Attitude, 1,
2. Be the Leader You Are Expected to Be, 7,
3. Approachability and Open Door, 11,
4. Company and Department Goals, 14,
5. After a Management or Planning Meeting, 17,
6. Performance Reviews, 19,
7. Business and Marketing Plan, 22,
8. Involve Your Employees' Families, 25,
9. Sick and Personal Days, 28,
10. Benefits Program, 31,
11. Stress Management, 34,
12. Destructive Conversations, 38,
13. Establish Clear Job Descriptions, 41,
14. Reward Achievements, 45,
15. Always Offer Help and Support, 48,
16. "After Hours" Time with People Who Report to You, 51,
17. Ask Your Customers for Their Feedback of Your Team, 54,
18. Enforce Time Balance, 56,
19. No Deadbeats or Bullies Allowed!, 59,
20. Empowerment, 62,
21. Ownership, 65,
22. Your Demeanor, 68,
23. Human Resources — The Most Important Role in Your Company, 70,
24. Your Sales Force Is Everyone, 73,
25. Accountability, 78,
26. Recruiting, Hiring, and Replacing, 80,
Your State and Attitude
Question: Do you show up in a good mood, ready to perform every day?
A person's state involves how they show up in front of themselves, the team, and the client. It is the mood and tone that they bring to the game table that determines how their team will perform and react to the challenges at hand. Being laser focused on your state and attitude is my most important piece of advice to you. Your mental and physical presentation is going to determine how your outcomes are achieved. People who do not pay attention to this will experience failure and unhappiness themselves, and they will cause this failure to resonate throughout the people they are leading or influencing.
I used to wake up grumpy, dreading my day, habitually grabbing my cell phone from the nightstand to look over e-mails, and reacting with annoyance and stress of anything that was calling for my attention to respond. I became preloaded for the day to be miserable to the people I'd subconsciously planned to that morning. No matter how nice they actually were, I would be the nemesis to them. Later, I would go home and vent to my family, and that ended the day painfully. Then I'd wake up and do it all over again. Sound familiar?
When I became committed to creating chapter 2 of my life, I changed that completely. Today, I almost always wake up and quickly remind myself to read out my memorized or written affirmations. I drink a glass of lemon water and smile to myself with a calmness and grounding. I wait about forty minutes before I check my e-mail. It can wait. No e-mail should control you before you get control of yourself first. In the evening, when I pull up to my driveway, I check in with affirmations and remind myself of the duty to not talk about work or share negativity.
Families will always ask about the day you had. Simply change the topic to be about their day, and see how quickly they smile now that it's their turn to share. You work at your work, not them, so don't get comfort from using them as your counselor.
I suggest you do the following actions.
a. Smile! Learn to be happy and smile as often as you can.
Grumpy leaders cannot convince those around them to be productive when they are grumpy themselves. The vibrational frequency created from a smile is felt both internally and externally.
b. Create daily habits and behavior-changing techniques that will make you awake, alert, happy, and respected by your employees, your customers, and your related suppliers. You need to warm up like an athlete before the game. Imagine how badly a sports team would play without a pep talk and warm-up session. Play in business just like an athlete plays the big game. I drink a huge glass of lemon juice and water with cayenne pepper powder right away when I wake up; this is a hydrating way to fire up my body for action.
c. Create that morning ritual for yourself. It's that activity that helps you start the day feeling grounded and present with whatever demands your attention. Your team will feed off the energy you take into the office. If that energy is negative, your staff will underperform. Again look at how a sports team warms up before a game: they yell affirmations to each other or to themselves, and they get into warrior mode. Imagine if they came onto the game field right from bed.
d. Check in with yourself and the values of your company. Ask yourself if you are behaving in a manner that teaches and enforces the values that are in place. You can do this while standing tall in front of a mirror. Do a warrior pose: puffed-out chest, head high, wide smile. Tell yourself what you're going to accomplish today with your team; say it confidently, as if you were a warrior ready to go to battle! Be happy and thankful that you have the opportunity to serve. Throughout the day, give thanks to the good and bad in all things because they leave clues of how to handle the next event. Think of all the unhappiness you could feel if everything you loved and worked for was gone with a snap of the fingers.
e. Be aware of the tone of your voice; it changes the mood of the listener. You can say things to people in one of two ways: with stress and negativity, or with happiness and confidence.
f. Be interested in the people you serve and lead. Your goal should be to inspire through example and collaboration. The more you engage as a teammate or partner, the more significant you will feel as will the people working with you.
g. Build affirmations and say them in your head, on the way to work, in the mirror, and all the time. Affirmations transform your subconscious language into a tone that sets the stage for how your day will be experienced. The energy and mind shift are truly amazing with the gift they provide. It is better than rehearsing what your subconscious often does now, which is negative and stressful chatter.
Example Affirmations I Personally Use
• "Today is a great day, and my team and I deserve the best because we are the best."
• "Today I am stronger than I have ever been, and I'm ready to grow more."
• "I am thankful for the people and experiences I will be surrounded by today."
• "I love myself and the people around me."
• "I am excited to compliment and chat with my staff today to make them feel great."
Opposite Affirmations to Combat Stressful Situations
• "I am so excited to have the opportunity to do all of this paperwork."
• "I am so excited to deal with a tough situation that a customer has tasked me with."
• "I can't wait to figure out our budgets."
• "I am excited to turn around this employee who seems impossible."
Come up with your own affirmations that make you feel awesome. Flip around negative language into positives! Grab a piece of paper, do five to ten, and try them out. Set a timer on your phone for every three hours to reread them. Trust me: at just two minutes a session, you will notice improvement. Do one for the time you go home to your family and affirm that you have left work at work: "I am so excited to bring a happy smile to the people who have waited all day for me to come home to see them."
h. About 80 percent of the...
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