Maybe you’re a business owner, an independent contractor, or an employee looking for a raise. No matter what, we all practice the art of negotiation every day—and in ways we might not even realize. With every decision or deal you make, you’re working toward reaching a resolution that suits your individual wants and needs. And with so much at stake, there’s never been a better time to figure out how the art of negotiation can work for you.
A twenty-five-year veteran of the labor relations field, John A. Terranova has plenty of firsthand experience negotiating contracts, mediating disputes, and reaching resolutions. He’s made every mistake and learned from them all. And now, in Reaching Resolutions, he’s prepared to share that knowledge with the world in a straightforward and accessible way.
Backed by a wealth of personal experiences showcasing what does (and doesn’t) work, Reaching Resolutions contains ten simple rules to follow when completing negotiations of any type—from business contracts to conflict mediation and interpersonal dealings. By following Terranova’s rules for reaching resolutions, you’ll learn to identify and succeed at the negotiations in your own life—regardless of who you are or what you do.
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John A. Terranova has a twenty-five-year career as a labor relations administrator behind him. During that time, he negotiated more than fifty contracts and trained a number of groups about the art of interpreting and negotiating contracts.
In his book Reaching Resolutions, Terranova shares his lessons learned and applies a set of simple rules toward reaching resolutions.
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