This book deals with various chapters related to Operations/Production Management. It has been written in a simple, concise and crisp manner. It is intended that any person from any educational background should be able to read, understand and grasp the ideas. This book not only incorporates the recent-most tools, but also charts the way how to always be on the on the top with consistent improvement ideas. It throws light on various advanced management tools like; Customer Focus, SWOT Analysis, PERT-CPM, PDCA Cycle, JIT, 5 'S', Benchmarking, 6 Sigma, Zero Defect, FMEA, Poka Yoke, Quality Circles, Kaizen, Lean, Agile, Le-Agile, SCM, Digitalizing Operations, E-tailing etc. Knowledge of all these tools are extremely important to improvise upon the operations. Without profound knowledge on these subject, it is not possible to attend excellence in operations/ production.. This book is aimed to help the students, teachers, professionals and entrepreneurs to understand and grasp the ideas clearly. The price of the book has also been kept at a lower level to make it affordable to all.
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