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Come, Stay, Learn, Play: A Guide to Making the Museum Experience (American Alliance of Museums) - Hardcover
Buch 17 von 41: American Alliance of Museums
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Come, Stay, Learn, Play is a practical guide to creating amazing visitor experiences for those on the front-line of museums.
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Über die Autorin bzw. den Autor
Andrea Gallagher Nalls is the director of experience and operations at the Tampa Bay History Center, and is the Site Administrator of Chinsegut Hill Historic Site in Brooksville, Florida. She has published and presented nationally on various topics including museum membership, guest experience and visitor services. Andrea completed a fellowship at the Smithsonian Institution in Washington, D.C. and is an American Alliance of Museums Peer Reviewer for their Community & Audience Engagement Museum Assessment and Accreditation programs.
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Come, Stay, Learn, Play (Hardcover)
Verlag:
Bloomsbury Publishing Plc, Washington, 2021
ISBN 10: 1538146622
ISBN 13: 9781538146620
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Hardcover. Zustand: new. Hardcover. Come, Stay, Learn, Play: A Guide to Making the Museum Experience is a practical guide for those on the front-line of museums, as well as leadership, on creating memorable moments through extraordinary interactions. Through interviews with experience staff and research on successful for-profit models, Andrea Gallagher Nalls presents a workable manual on how to find, train, and keep effective curators of experience that will shape earned income success at your museum and form a culture of service to both the visitors, and one another.Cultural organizations are entering what might be their most challenging era yet. In this post-pandemic, new-normal time, museums are forced to rethink archetypal visitor services and guest experience roles and this book offers ways to emerge stronger than ever before.This offering from the American Alliance of Museums is a comprehensive resource for your museums frontline. Topics include:Hiring and TrainingEnhancing Visitor to Museum Staff CommunicationImproving Institution-wide Interdepartmental CommunicationGrowing a Culture of ServiceFrontline DEAI Initiative ActivationCustomer Service Best PracticesGuest Point-of-ViewMuseum Visitor to Member ConversionDigital Experience DeliveryContent Connection and Visitor EngagementThe Post-COVID ExperienceFeatures include:Ways a museum visit can be enhanced through the research and application of various for-profit models of guest experienceHighlights, experiences and case studies from current museum practitionersNew and updated experience resources for museum staff The Making the Museum Experience QuestionnaireMuseum experience professionals have the incredible opportunity to serve visitors and present a place where they feel welcome, safe and inspired. Our institutions are more than just a place of learning, and greater than a repository of things. They are also community gathering places, and a place to belong.This book offers real-life stories and tested step-by-step strategies to spark ideas on how to secure visitor affection at ones own museum. Come, Stay, Learn, Play is a practical guide to creating amazing visitor experiences for those on the front-line of museums. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Bestandsnummer des Verkäufers 9781538146620
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Come, Stay, Learn, Play
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Come, Stay, Learn, Play: A Guide to Making the Museum Experience (American Alliance of Museums)
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Come, Stay, Learn, Play: A Guide to Making the Museum Experience (American Alliance of Museums)
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Come, Stay, Learn, Play: A Guide to Making the Museum Experience
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Zustand: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Come, Stay, Learn, Play is a practical guide to creating amazing visitor experiences for those on the front-line of museums.Über den AutorBy Andrea Gallagher NallsKlappentextCome, Stay, Learn, Play is. Bestandsnummer des Verkäufers 480716929
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Come, Stay, Learn, Play (Hardcover)
Verlag:
Bloomsbury Publishing Plc, Washington, 2021
ISBN 10: 1538146622
ISBN 13: 9781538146620
Neu
Hardcover
Anbieter: CitiRetail, Stevenage, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
Hardcover. Zustand: new. Hardcover. Come, Stay, Learn, Play: A Guide to Making the Museum Experience is a practical guide for those on the front-line of museums, as well as leadership, on creating memorable moments through extraordinary interactions. Through interviews with experience staff and research on successful for-profit models, Andrea Gallagher Nalls presents a workable manual on how to find, train, and keep effective curators of experience that will shape earned income success at your museum and form a culture of service to both the visitors, and one another.Cultural organizations are entering what might be their most challenging era yet. In this post-pandemic, new-normal time, museums are forced to rethink archetypal visitor services and guest experience roles and this book offers ways to emerge stronger than ever before.This offering from the American Alliance of Museums is a comprehensive resource for your museums frontline. Topics include:Hiring and TrainingEnhancing Visitor to Museum Staff CommunicationImproving Institution-wide Interdepartmental CommunicationGrowing a Culture of ServiceFrontline DEAI Initiative ActivationCustomer Service Best PracticesGuest Point-of-ViewMuseum Visitor to Member ConversionDigital Experience DeliveryContent Connection and Visitor EngagementThe Post-COVID ExperienceFeatures include:Ways a museum visit can be enhanced through the research and application of various for-profit models of guest experienceHighlights, experiences and case studies from current museum practitionersNew and updated experience resources for museum staff The Making the Museum Experience QuestionnaireMuseum experience professionals have the incredible opportunity to serve visitors and present a place where they feel welcome, safe and inspired. Our institutions are more than just a place of learning, and greater than a repository of things. They are also community gathering places, and a place to belong.This book offers real-life stories and tested step-by-step strategies to spark ideas on how to secure visitor affection at ones own museum. Come, Stay, Learn, Play is a practical guide to creating amazing visitor experiences for those on the front-line of museums. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Bestandsnummer des Verkäufers 9781538146620
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