Thanks for Coming in Today: Creating a Culture Where Employees Thrive & Customer Service is Alive - Hardcover

Minton, Ryan

 
9781544512082: Thanks for Coming in Today: Creating a Culture Where Employees Thrive & Customer Service is Alive
Hardcover
ISBN 10: 1544512082 ISBN 13: 9781544512082
Verlag: Lioncrest Publishing, 2018

Inhaltsangabe

By providing your customers and guests with an unforgettable experience, your business can build customer loyalty and gain an edge over your competition. But what most managers forget is that great customer service starts with happy employees. To take your organization to the next level, you need to work from the inside out.

In Thanks for Coming In Today, Ryan Minton, president of CRM Hospitality and Consulting, shows you how to build and retain an all-star customer service team by establishing an environment in which employees can thrive. He explains how to empower your staff so that they can turn complaints into kudos, identify potential problems before they occur, and make even the minutest detail of a patron's experience memorable.

With this book, you'll find immediate, low-cost solutions to transform your workplace culture into a customer-centric enterprise. Your employees and customers will be pleased-and so will you.

Die Inhaltsangabe kann sich auf eine andere Ausgabe dieses Titels beziehen.

Verlag
Lioncrest Publishing
Erscheinungsdatum
2018
Sprache
Englisch
ISBN 10 
1544512082
ISBN 13 
9781544512082
Einband
Gebundene Ausgabe
Anzahl der Seiten
156
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
Nicht verfügbar

Weitere beliebte Ausgaben desselben Titels

9781544512075: Thanks for Coming in Today: Creating a Culture Where Employees Thrive & Customer Service is Alive

Vorgestellte Ausgabe

ISBN 10:  1544512074 ISBN 13:  9781544512075
Verlag: Lioncrest Publishing, 2018
Softcover