Crisis leaders never feel completely prepared. From your first response to your hundredth, you feel the same nerves, the same anticipation, and the same desire to serve with each crisis you encounter.
But when disaster strikes, you’re there to make a difference—and you’ll need to rely on more than just your good intentions.
***Winner of the 2023 Goodby Business Book Award for Leadership-Team Building***
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Ed Conley served nearly three decades with FEMA, passionately leading teams around the globe in response to some of history's most significant disasters. He has also managed national incidents and international emergencies with the Coast Guard, Secret Service, Centers for Disease Control, and Department of State. Appointed as a US Liaison Representative with the North Atlantic Treaty Organization (NATO), Ed traveled throughout Europe on emergency preparedness assignments. Before joining FEMA, he spent seven winters on the National Ski Patrol. Ed resides in Seattle, Washington.
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