Teamwork for Customers: Building Organizations That Take Pride in Serving (Jossey Bass Business & Management Series) - Hardcover

Tjosvold, Dean

 
9781555424916: Teamwork for Customers: Building Organizations That Take Pride in Serving (Jossey Bass Business & Management Series)
Hardcover
ISBN 10: 1555424910 ISBN 13: 9781555424916
Verlag: Jossey-Bass Inc.,U.S., 1993

Inhaltsangabe

Shows executives and managers how to use team strategies to develop customer-responsive companies--where customer relations are nurtured, problems are solved expeditiously, and customer needs and desires are integrated into corporate strategy. A start-to-finish guide to creating customer service-driven organizations.

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Von der hinteren Coverseite

Shows executives and managers how to use team strategies to develop customer-responsive companies--where customer relations are nurtured, problems are solved expeditiously, and customer needs and desires are integrated into corporate strategy."One of the finest resources I have found in over ten years of developing employee involvement systems. Recognizing the potential power of teamwork is what this book is about."--Cynthia Kiser, vice president human resources, MGM Grand Hotel, Inc.

Aus dem Klappentext

Shows executives and managers how to use team strategies to develop customer-responsive companies--where customer relations are nurtured, problems are solved expeditiously, and customer needs and desires are integrated into corporate strategy. A start-to-finish guide to creating customer service-driven organizations.

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Verlag
Jossey-Bass Inc.,U.S.
Erscheinungsdatum
1993
Sprache
Englisch
ISBN 10 
1555424910
ISBN 13 
9781555424916
Einband
Gebundene Ausgabe
Anzahl der Seiten
214
Kontakt zum Hersteller
WROX
https://www.wiley.com/en-us

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