TQ Manager: A Practical Guide for Managing in a Total Quality Organization (Jossey Bass Business & Management Series) - Hardcover

Schmidt, Warren H.; Finnigan, Jerome P.

Hardcover

ISBN 10: 1555425593 ISBN 13: 9781555425593

Verlag: Jossey-Bass, 1993

Inhaltsangabe

A concise guide for managers who are striving to develop the critical skills required for success after a quality initiative has been implemented in their organization. Useful worksheets and other assessment tools help managers deepen their understanding of TQM, identify the specific areas of competency where improvement is needed, and create a plan of action for building skills in those areas.

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Über die Autorin bzw. den Autor

WARREN H. SCHMIDT is professor emeritus of public administration at the University of Southern California. JEROME P. FINNIGAN is human resources manager for Xerox Corporation's Office Document Systems and was instrumental in the firm's transition to TQM.

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A concise guide for managers who are striving to develop the critical skills required for success after a quality initiative has been implemented in their organization. Useful worksheets and other assessment tools help managers deepen their understanding of TQM, identify the specific areas of competency where improvement is needed, and create a plan of action for building skills in those areas."The down-to-earth guide on transforming companies to total quality management! TQManager offers practical hands-on advice and an invaluable self-assessment tool for every manager who must lead the change to total quality."--Bill Wiggenhorn, president, Motorola University

Details zur Ausgabe

• Verlag: Jossey-Bass
• Erscheinungsdatum: 1993
• Sprache: Englisch
• ISBN 10: 1555425593
• ISBN 13: 9781555425593
• Einband: Gebundene Ausgabe
• Auflage: 1
• Anzahl der Seiten: 215
• Kontakt zum Hersteller: Wiley-VCH GmbH; product_safety@wiley.com; ; Boschstrasse 12; Weinheim; 69469; Deutschland