Making a Difference presents a comprehensive account of the best practices and lessons learned in outcomes assessment. The book brings together detailed first-person accounts by the most successful practitioners in the field to show how assessment findings have been used to improve programs, student services, and student learning.
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TRUDY W. BANTA is vice-chancellor for planning and institutional improvement and professor of higher education at Indiana University-Purdue University Indianapolis. Banta was previously director of the Center for Assessment Research and Development at the University of Tennesee, Knoxville (UTK), where she coordinated the UTK outcomes assessment program, one of the largest and most comprehensive programs of its kind in the country.
Making a Difference presents a comprehensive account of the best practices and lessons learned in outcomes assessment. The book brings together detailed first-person accounts by the most successful practitioners in the field to show how assessment findings have been used to improve programs, student services, and student learning.
Making a Difference presents a comprehensive account of the best practices and lessons learned in outcomes assessment. The book brings together detailed first-person accounts by the most successful practitioners in the field to show how assessment findings have been used to improve programs, student services, and student learning.
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