Verwandte Artikel zu Starting and Operating Live Virtual Reference Services:...

Starting and Operating Live Virtual Reference Services: A How-To-Do-It Manual for Librarians (How to Do It Manuals for Librarians) - Softcover

Meola, Marc; Stormont, Sam

 
9781555704445: Starting and Operating Live Virtual Reference Services: A How-To-Do-It Manual for Librarians (How to Do It Manuals for Librarians)
Softcover
ISBN 10: 1555704441 ISBN 13: 9781555704445
Verlag: Association of College & Research Libraries, 2002

Inhaltsangabe

The minds behind Temple University's real-time virtual reference desk walk the reader through six key steps to starting and operating a virtual reference service: preparation and planning; selecting software; deciding on staffing patterns; training reference personnel; marketing your live virtual reference desk; and evaluating effectiveness. The authors identify five service models: basic; homegrown; advanced; collaborative; and corporate, and provide strategies and tips for each. Loaded with graphics, checklists and examples, this manual combines contemporary theory with the best examples of practical applications.

Die Inhaltsangabe kann sich auf eine andere Ausgabe dieses Titels beziehen.

Verlag
Association of College & Research Libraries
Erscheinungsdatum
2002
Sprache
Englisch
ISBN 10 
1555704441
ISBN 13 
9781555704445
Einband
Taschenbuch
Auflage
1
Anzahl der Seiten
167
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
Nicht verfügbar