Verwandte Artikel zu Exceptional Customer Service: Handle Customers With...

Exceptional Customer Service: Handle Customers With Skill and Confidence (Sixty-Minute Training Series) - Softcover

 
9781558522756: Exceptional Customer Service: Handle Customers With Skill and Confidence (Sixty-Minute Training Series)
Softcover
ISBN 10: 1558522751 ISBN 13: 9781558522756
Verlag: Natl Seminars Pubns, 2000

Inhaltsangabe

Great customer service isn’t something that’s just “nice” to do for people – it’s vital to the ongoing success of your company. The truth is, one bad experience – however small and insignificant – can send your customers directly into the arms of your competitors. How do you deliver service that “Wows” your customers and exceeds their expectations? How do you help your customer service staff develop the habits and characteristics of service superstars? In this handbook, we’ve compiled a wealth of up-to-the-minute ideas, insights and techniques for consistently delivering exceptional service. You’ll learn directly from today’s customer service “superstar” companies…go behind the scenes to discover what works and what doesn’t…and find out how to transform your organization into one that’s “customer-centered.”

Die Inhaltsangabe kann sich auf eine andere Ausgabe dieses Titels beziehen.

Verlag
Natl Seminars Pubns
Erscheinungsdatum
2000
Sprache
Englisch
ISBN 10 
1558522751
ISBN 13 
9781558522756
Einband
Taschenbuch
Anzahl der Seiten
124
Herausgeber
National Press Publications
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
Nicht verfügbar