Winning Score: How to Design and Implement Winning Scorecards: How to Design and Implement Organizational Scorecards (Quality Management) - Hardcover

Brown, Mark Graham

 
9781563272233: Winning Score: How to Design and Implement Winning Scorecards: How to Design and Implement Organizational Scorecards (Quality Management)

Inhaltsangabe

Highlighted with valuable tips and Brown's firsthand experiences, Winning Score is an excellent tool for constructing a performance measurement system. It explains how to lay the foundation for the balanced scorecard by developing operational and strategic plans. Winning Score explains how to:

  • Identify strengths, weaknesses, opportunities, and threats.
  • Design data collection strategies.
  • Link the scorecard to other systems in an organization.
  • Develop a performance index.
  • Avoid the top 10 measurement mistakes.

In addition, case studies of actual scorecard implementation in different sectors, such as manufacturing, service, support, and government are included.

Click here for the introductory chapter

A 296 minute abridged version of this book is also available on 4 compact discs or 4 audio cassettes from Productivity Press.

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9781563273636: Winning Score: How to Design and Implement Organizational Scorecards

Vorgestellte Ausgabe

ISBN 10:  1563273632 ISBN 13:  9781563273636
Verlag: Productivity Press, 2007
Softcover