Winning Score: How to Design and Implement Organizational Scorecards - Softcover

Graham Brown, Mark

 
9781563273636: Winning Score: How to Design and Implement Organizational Scorecards

Inhaltsangabe

Highlighted with valuable tips and Brown's firsthand experiences, Winning Score is an excellent tool for constructing a performance measurement system. It explains how to lay the foundation for the balanced scorecard by developing operational and strategic plans. The book covers how to identify strengths, weaknesses, opportunities, and threats, design data collection strategies, link the scorecard to other systems in an organization, develop a performance index, and avoid the top 10 measurement mistakes. In addition, case studies of actual scorecard implementation in different sectors, such as manufacturing, service, support, and government are included.

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Über die Autorin bzw. den Autor

Mark Graham Brown

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9781563272233: Winning Score: How to Design and Implement Winning Scorecards: How to Design and Implement Organizational Scorecards (Quality Management)

Vorgestellte Ausgabe

ISBN 10:  1563272237 ISBN 13:  9781563272233
Verlag: Productivity Press, 2000
Hardcover