You don't need sophisticated statistical analysis or software to improve the probability of project success. This book offers a proactive project management process for managing project risk from project initiation through planning, execution, control and closure. In addition, you'll apply a new technique for program risk auditing that lets you explore risk in multiple related projects. You'll learn how to uncover hidden risk during the planning phase and how to track and manage it throughout the project. You'll also learn to enhance project value by building a risk management repository to support ongoing knowledge transfer.
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Paul Royer, PMP, is the founder of Proactive Risk Management, an informa-
tion technology and management consulting firm in Olympia, Washington, specializing in project management, risk management, and quality assurance. He has more than 30 years of experience in the information systems indus- try, specifically in health care, government, and consulting. His background includes project management, risk management, quality assurance, systems development, data and process modeling, data warehousing, data administra- tion, training and coaching, methodology development and implementation, business requirement definition, and process improvement. He has a BA in
Computer Science from the University of California at Berkeley.
Preface,
Acknowledgments,
CHAPTER 1 Risk Management As a Project Management Process,
CHAPTER 2 Initiation: Project Opportunity Assessment,
CHAPTER 3 Risk Management Planning,
CHAPTER 4 Execution: Project Risk Audit,
CHAPTER 5 Controlling: Continuing Risk Management,
CHAPTER 6 Closure: Risk Knowledge Transfer,
CHAPTER 7 Program Risk Audit,
Bibliography,
Risk Management Lexicon,
Index,
Risk Management As a Project Management Process
It must be remembered that there is nothing more difficult to plan, more doubtful of success, nor more dangerous to manage than the creation of a new system. For the initiator has the enmity of all who would profit by the preservation of the old institution and merely the lukewarm defense in those who would gain by the new ones. — Machiavelli
The art of project management consists of many processes. As defined by the Project Management Institute in the PMBOK® Guide, there are five essential project management processes, as shown in Figure 1-1. For reference, we define these processes simply as follows:
• Initiating processes — Obtaining commitment to begin a project
• Planning processes — Establishing a plan to accomplish the business need that the project addresses
• Executing processes — Coordinating the people and other resources assigned to the project
• Controlling processes — Ensuring achievement of project goals through monitoring and measuring progress so that remedial action can take place in a timely fashion
• Closing processes — formalizing completion of the project by acceptance of final deliverables, leading to an orderly project end.
OVERVIEW OF RISK MANAGEMENT PROCESSES
Before discussing how to manage risk, we must agree on a definition for the term. In the context of project management, we define risk as:
The potential events or circumstances that threaten the planned execution of the project.
This definition puts a totally negative context around the word risk. Others, such as the Project Management Institute, include the positive opportunities (impacts) that risks may have on a project. However, in developing a proactive risk management philosophy, it is most important to concentrate on the negative aspects of risk.
Each project management process has a corresponding risk management process, as shown in Figure 1-2. To establish a common reference framework, we define the risk management process simply as follows:
• Initiation: Project opportunity assessment — Examining the high-level requirements of the project opportunity to define risks versus opportunities in order to make a decision to proceed or not to proceed with the endeavor
• Planning: Risk management planning — Identifying risks and developing mitigation strategies and contingency plans to minimize their impact
• Executing: Project risk audit — Auditing the effectiveness of project management processes
• Controlling: Continuing risk management — Monitoring identified project risks to trigger the implementation of risk mitigation strategies and contingency plans; identifying new risks
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