This book is about how integrated health care systems in various stages of development design and implement strategies that add value to their customers.
The research base for this book includes over 150 organizations in various stages of integration. In addition to updating case studies on 10 organizations included in a previous book (e.g., Marshfield Clinic, Geisinger, Kaiser Permanente, Sutter Health, UniHealth America), this book includes an analysis of original case studies of 10 integrating health care systems.
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DEAN C. CODDINGTON is a founder of BBC Research & Consulting located in Denver, Colorado. He is the co–author of Integrated Health Care: Reorganizing the Physician, Hospital and Health Plan Relationship (1944) and The Crisis in Health Care (1990). KEITH D. MOORE is a managing director of BBC.He is co–author of The Crisis in Health Care (1990) and Market–Driven Strategies in Health Care (1987). ELIZABETH A. FISCHER is a BBC managing director. Fischer is a co–author of Integrated Health Care: Reorganizing the Physician, Hospital and Health Plan Relationship (1994).
A look at the powerful strategies that are making integrated health care systems work?including the use of sophisticated clinical and management information systems, continuous quality improvement, and the reduction of clinical variation through the use of clinical guidelines. The authors describe a number of current and successful methods, and show health care leaders how to apply them in a way that will provide financial incentives and reduce costs.
A look at the powerful strategies that are making integrated health care systems work?including the use of sophisticated clinical and management information systems, continuous quality improvement, and the reduction of clinical variation through the use of clinical guidelines. The authors describe a number of current and successful methods, and show health care leaders how to apply them in a way that will provide financial incentives and reduce costs.In addition, the book presents the seven value–added characteristics used to measure the effectiveness of integrated health care organizations?quality of care, service, accessibility, reduced costs, operating efficiency, strong customer ties, and market focus. Making Integrated Health Care Work is a practical and inspiring guide.
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