This text is aimed at managers seeking to establish or improve customer service and customer focus standards. This third edition reflects the changes in tools and technology since the last edition and provides all the information managers need to put effective customer service programmes into action.
Die Inhaltsangabe kann sich auf eine andere Ausgabe dieses Titels beziehen.
Anbieter: World of Books (was SecondSale), Montgomery, IL, USA
Hardback. Zustand: Good. Why do cats purr? Why do cats get stuck in trees? Why do they bring us their latest catch? Why do cats always land on their feed? LEarn the fascinating and sometimes surprising facts about these and 36 other curious cat behaviours - light-heartedly explained and beautifully illustrated in this book. Author Karen Anderson and illustrator Wendy Christensen are both sincere cat-lovers whose admiration and devotion to their feline companions are sure to strike a chord with everyone who has a cat (or many cats!) in their midst. Bestandsnummer des Verkäufers 00034556186
Anzahl: 17 verfügbar
Anbieter: World of Books (was SecondSale), Montgomery, IL, USA
Hardback. Zustand: Very Good. Why do cats purr? Why do cats get stuck in trees? Why do they bring us their latest catch? Why do cats always land on their feed? LEarn the fascinating and sometimes surprising facts about these and 36 other curious cat behaviours - light-heartedly explained and beautifully illustrated in this book. Author Karen Anderson and illustrator Wendy Christensen are both sincere cat-lovers whose admiration and devotion to their feline companions are sure to strike a chord with everyone who has a cat (or many cats!) in their midst. Bestandsnummer des Verkäufers 00099031049
Anzahl: 9 verfügbar
Anbieter: World of Books (was SecondSale), Montgomery, IL, USA
Hardback. Zustand: Fair. Why do cats purr? Why do cats get stuck in trees? Why do they bring us their latest catch? Why do cats always land on their feed? LEarn the fascinating and sometimes surprising facts about these and 36 other curious cat behaviours - light-heartedly explained and beautifully illustrated in this book. Author Karen Anderson and illustrator Wendy Christensen are both sincere cat-lovers whose admiration and devotion to their feline companions are sure to strike a chord with everyone who has a cat (or many cats!) in their midst. Bestandsnummer des Verkäufers 00097747650
Anzahl: 3 verfügbar
Anbieter: Gulf Coast Books, Cypress, TX, USA
hardcover. Zustand: Fair. Bestandsnummer des Verkäufers 1572234059-4-32933888
Anzahl: 1 verfügbar
Anbieter: Orion Tech, Kingwood, TX, USA
hardcover. Zustand: Very Good. Bestandsnummer des Verkäufers 1572234059-2-38092472
Anzahl: 1 verfügbar
Anbieter: 3Brothers Bookstore, Egg harbor township, NJ, USA
Zustand: very_good. Cover may have light wear, pages in very good condition and binding is sturdy; may have other light shelf wear or creases. May have notes or highlighting. Bestandsnummer des Verkäufers EVV.1572234059.VG
Anzahl: 2 verfügbar
Anbieter: 3Brothers Bookstore, Egg harbor township, NJ, USA
Zustand: acceptable. Books may contain multiple pages with notes and highlighting. Supplements such as Access Codes, Cd's, etc. are not guaranteed with used book purchases. Bestandsnummer des Verkäufers EVV.1572234059.A
Anzahl: 1 verfügbar
Anbieter: Zoom Books East, Glendale Heights, IL, USA
Zustand: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service. Bestandsnummer des Verkäufers ZEV.1572234059.VG
Anzahl: 2 verfügbar
Anbieter: ZBK Books, Carlstadt, NJ, USA
Zustand: very_good. Fast & Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy. Bestandsnummer des Verkäufers ZWV.1572234059.VG
Anzahl: 2 verfügbar
Anbieter: ZBK Books, Carlstadt, NJ, USA
Zustand: good. Fast & Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy. Bestandsnummer des Verkäufers ZWV.1572234059.G
Anzahl: 1 verfügbar