Working Anger: Preventing and Resolving Conflict on the Job - Softcover

Potter-Efron MSW PhD, Ronald T.

Softcover

ISBN 10: 1572241195 ISBN 13: 9781572241190

Verlag: New Harbinger Publications, 1998

Inhaltsangabe

This is a step-by-step guide to help people who can't deal with their own or other people's anger at work. It includes practical ways of preventing unnecessary conflicts at work, and resolving disagreements when they do arise.

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Reseña del editor

In modern America, violence in the workplace has become a given. In fact, "going postal" has become such a cliche that Americans fail to see the true extent of the problem. While work-related homicides get lots of news coverage, nonfatal assaults, harassment, bomb threats, rape, and robbery do not -- and the shocking truth is that over 18,000 such incidents occur every "week." Theories to account for these sobering statistics often point to increased workloads, downsizing (or fear of downsizing), and other workplace stressors. But there is often litle action beyond theorizing. Few organizations are equipped to handle violence or teach their employees how to deal with interpersonal conflicts in the first place.

Biografía del autor

Potter-Efron is a clinical psychotherapist in private practice whose specialty is anger management. A certified alcohol and drug counselor.

Details zur Ausgabe

• Verlag: New Harbinger Publications
• Erscheinungsdatum: 1998
• Sprache: Englisch
• ISBN 10: 1572241195
• ISBN 13: 9781572241190
• Einband: Tapa blanda
• Anzahl der Seiten: 176
• Kontakt zum Hersteller: Nicht verfügbar
• Verantwortliche Person: Nicht verfügbar