Quality Government: Designing, Developing, and Implementing Tqm - Hardcover

Koehler, Jerry

Hardcover

ISBN 10: 1574440136 ISBN 13: 9781574440133

Verlag: St Lucie Press, 1996

Inhaltsangabe

For anyone looking for a practical guide that clearly demonstrates how to implement Total Quality Management within any government agency (on any level), this is the book that will provide a step-by-step system for success. Quality Government provides practical principles and examples, all designed by experienced government officials who have been through numerous quality initiatives.

Packed with reality-based examples, the first two chapters present the theoretical aspects of TQM, while the remainder of the book focuses on implementation. Quality Government tells you what to expect, how implementation is accomplished, and what can be learned. Throughout, the authors give detailed examples of barriers to designing, developing and implementing TQM and how to overcome each.

Details zur Ausgabe

• Verlag: St Lucie Press
• Erscheinungsdatum: 1996
• Sprache: Englisch
• ISBN 10: 1574440136
• ISBN 13: 9781574440133
• Einband: Gebundene Ausgabe
• Anzahl der Seiten: 296
• Kontakt zum Hersteller: Nicht verfügbar
• Verantwortliche Person: Nicht verfügbar