Ideas are free: how the idea revolution is liberating people and transforming organizations editado por Mc graw hill education (uk)
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"In [this] groundbreaking book.... Robinson and Schroeder have a message for today's overburdened, stressed-out managers and supervisors: the solution to your problems is closer than you realize--it lies within the people who work for you."
--The American Management Association (AMA)
"One of the thirty best business books of the year."
--Soundview Executive Book Summaries
"Ideas Are Free is the definitive book on getting--and applying-- business-transforming ideas from frontline employees."
--Society for Human Resource Management (SHRM)
"Ideas Are Free shows how a good idea has no bounds and how pursuing such ideas is the essence of everyone's job today. Robinson and Schroeder outline a workable plan for tapping into this unlimited re- source and harnessing its potential."
--Bob Nelson, PhD, bestselling author of 1001 Ways to Reward Employees and 1001 Ways to Take Initiative at Work
"Ideas Are Free is a must-read for every manager. Robinson and Schroeder provide an invaluable blueprint of how to unlock one of the great assets that is frequently untapped in business--employee ideas."
--Richard A. Goldstein, Chairman and CEO, International Flavors and Fragrances, Inc.
"This is the quintessential book on how to foster and leverage free ideas from employees. It's a must-read for any project manager responsible for delivering programs designed to increase sales, increase productivity, increase customer satisfaction, and increase company employee morale. Read it today. Use it tomorrow."
--Brand Autopsy
"Ideas Are Free is a refreshingly insightful book that managers at all levels should read. It spells out how to take advantage of your most valuable asset--the combined intellectual capital of all of your people."
--Donald V. Fites, Former Chairman and CEO, Caterpillar, Inc.
"Ideas Are Free sets out a roadmap for totally integrating ideas and idea management into the way companies are structured and operate. Robinson and Schroeder show how to take advantage of this virtually free, perpetually renewing font of innovation."
--Society of Manufacturing Engineers
"Wherever you sit in the hierarchy, read Ideas Are Free to seize powerful ideas about potential gains for your organization's progress and prosperity."
--Lead Well Institute
"Ideas Are Free does a terrific job of capturing the extraordinary benefits of effective 'idea generation processes' that unleash the total people power of any organization that strives for excellence."
--Tom Malone, President and COO, Milliken & Company (Winner of both the Malcolm Baldrige National Quality Award and the European Quality Award)
"You have an opportunity to make major improvements in your business by following the basic guidelines set forth in this book. I rate this book 51⁄2 stars, a first in this category. It's that powerful. (Only the Bible and the Constitution receive 6 stars.)"
--Paul Tulenko, PhD, Syndicated Small Business Columnist, Scripps- Howard
"Throw out employee suggestion boxes (they don't work - and never have). Think twice about dangling monetary rewards to workers whose ideas save the company money (the pitfalls are numerous; moreover, it's not necessary). These are just two of the surprising yet well- documented messages in Ideas Are Free..."
--American Way, American Airlines' in-flight magazine
The fact is, because they’re the ones doing the day-to-day work, front-line employees see a great many problems and opportunities that their managers don’t. But most organisations do very poorly at tapping into this extraordinary potential source of revenue-enhancing and savings-generating ideas.
Drawing on extensive research and experience in more than 300 organisations around the world, Alan Robinson and Dean Schroeder show precisely how to take advantage of the virtually free, perpetually renewable resource of employee ideas.
True excellence and sustainable competitive advantage―in every area, from productivity, to responsiveness, keeping costs low, quality and service delivery―is only possible with the attention to detail that comes from getting and implementing large numbers of ideas from employees.
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