Über die Autorin bzw. den Autor
PaulGiralt, CCIE #4793, is an escalation engineer at the Cisco Systems Technical Assistance Center in Research Triangle Park, NC. He has been troubleshooting complex IP Telephony networks since the release of CallManager 3.0 as a TAC engineer, a technical leader for the Enterprise Voice team, and now as escalation engineer supporting the full line of Cisco IP telephony products. Paul has troubleshot problems in some of Cisco's largest IP Telephony deployments and has trained TAC teams around the globe. Anne Smith is co-author of Cisco CallManager Fundamentals, 2nd Edition; Cisco CallManager Best Practices: A Cisco AVVID Solution; and Developing Cisco IP Phone Services: A Cisco AVVID Solution.
„Über diesen Titel“ kann sich auf eine andere Ausgabe dieses Titels beziehen.
