Self-service for employees and managers has received widespread acceptance and is now being used by companies throughout the world. If you are working on or considering an SAP ERP HCM Employee Self-Service (ESS) and Manager Self-Service (MSS) implementation, this is the resource you need. This book is written for HR and IT professionals, project managers, and consultants. It covers the project cycle from design to implementation, beginning with the details of why self-service is important to organizations, how it fits into a service delivery strategy, and how to approach developing a business case. An overview of ESS and MSS is provided along with details on the technical implementation, including the homepage framework, OADP (Object and Data Provider), and the underlying configuration. Self-service fundamentals are also explained, including installation and setup, and a full review of the standard components available in SAP ESS and MSS Business Packages is included. More advanced topics, including delegation, workflow, and security authorizations are covered, and a case study and lessons-learned section provides real-world insights from past experiences.
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Self-service for employees and managers has received widespread acceptance and is now being used by companies throughout the world. If you are working on or considering an SAP ERP HCM Employee Self-Service (ESS) and Manager Self-Service (MSS) implementation, this is the resource you need. This book is written for HR and IT professionals, project managers, and consultants. It covers the project cycle from design to implementation, beginning with the details of why self-service is important to organizations, how it fits into a service delivery strategy, and how to approach developing a business case. An overview of ESS and MSS is provided along with details on the technical implementation, including the homepage framework, OADP (Object and Data Provider), and the underlying configuration. Self-service fundamentals are also explained, including installation and setup, and a full review of the standard components available in SAP ESS and MSS Business Packages is included. More advanced topics, including delegation, workflow, and security authorizations are covered, and a case study and lessons-learned section provides real-world insights from past experiences.
Jeremy Masters is the co-founder and managing partner of Worklogix, a management and technology services firm specializing in enterprise application development and implementation support for HCM solutions. For 15 years, he has worked with the latest talent management and self-service functionality within the SAP ERP HCM suite, including Performance Management, Enterprise Compensation Management, ESS/MSS, Succession Planning, E-Recruiting, and the SuccessFactors cloud functionalities. He regularly presents at SAP Insider events and is also the co-author of the following SAP PRESS books: Implementing Employee and Manager Self-Services in SAP ERP HCM, SAP ERP HCM Performance Management, Enterprise Compensation Management in SAP ERP HCM, and E-Recruiting with SAP ERP HCM. You can reach him via email at jmasters@worklogix.com. Christos Kotsakis is Vice President of Information Technology at Star-wood Hotels and Resorts Worldwide, which together with its subsidiaries, operates as a hotel and leisure company worldwide. Prior to joining Starwood Hotels and Resorts, Mr. Kotsakis was an associate partner in the Human Capital Management practice at IBM Global Business Services where he led the design and implementation of large-scale, global HR transformation projects using SAP HR. In the past 10 years, Mr. Kotsakis has managed more than a dozen project teams, spanning across HR functionality, including Performance Management, Compensation Management, and eRecruitment. He also has extensive experience in software development; self-service technology; enterprise portal implementations; including the SAP NetWeaver Portal, and related technologies. You can reach him via email at chris-tos.kotsakis@emedianet.com.
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