SAP Enterprise Support: ASAP to Run SAP (SAP PRESS: englisch) - Hardcover

Oswald, Gerhard; Hommel, Uwe

Hardcover

ISBN 10: 1592293492 ISBN 13: 9781592293490

Verlag: SAP PRESS, 2010

Inhaltsangabe

This book provides IT managers and decision makers with a detailed guide to SAP Enterprise Support. Using a top-down approach, the book begins by explaining why Enterprise Support was introduced, and then details the concrete benefits and concepts of Enterprise Support. It teaches you how and why to use Enterprise Support and covers the new services that have been included in the portfolio. This is the one book you need to really understand what SAP Enterprise Support can do for your organization.
This 2nd edition has been updated and significantly extended. New topics include the KPI measurement platform, the updated SAP Solution Manager strategy, and everything you need to know about choosing between different support models.

Über diesen Titel

Über die Autorinnen und Autoren

Gerhard Oswald is member of the executive board of SAP AG.

Dr. Uwe Hommel leads the Active Global Support – Large Enterprise Organisation in the Board area Global Service & Support as an Executive Vice President.

Details zur Ausgabe

• Verlag: SAP PRESS
• Erscheinungsdatum: 2010
• Sprache: Englisch
• ISBN 10: 1592293492
• ISBN 13: 9781592293490
• Einband: Gebundene Ausgabe
• Auflage: 1
• Anzahl der Seiten: 371
• Kontakt zum Hersteller: Rheinwerk Verlag GmbH; service@rheinwerk-verlag.de; ; Rheinwerkallee 4; Bonn; 53229; Deutschland