How to tackle sensitive subjects. Covering both professional and personal situations, this guide examines ways to approach and handle conversations that are often put off or avoided altogether. The most comprehensive book of its kind, it provides all the information you need to approach difficult conversations with confidence, avoid blaming, overcome defensiveness, and make better decisions.
?The only book on the market covering difficult conversations in both the workplace and one?s personal life
?Can be read cover to cover or used as a quick reference guide
?Reviewed and approved by the Program Chair of Organizational Communication at Franklin University and former professor of Applied Linguistics at Harvard University
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Gretchen Hirsch is the author of Talking Your Way to the Top: Business English that Works, as well as several other books, and she has published extensively in WomanÂ’s Day, Redbook, Health Trends, The Osteopathic Pulse, The Professional Communicator, and Gifted Child Today. She is a founding member of her own communications consulting business with clients ranging from corporations, educational institutions, and financial services to a variety of nonprofits.
Gretchen Hirsch is the author of Talking Your Way to the Top: Business English that Works, as well as several other books, and she has published extensively in Woman?s Day, Redbook, Health Trends, The Osteopathic Pulse, The Professional Communicator, and Gifted Child Today. She is a founding member of her own communications consulting business with clients ranging from corporations, educational institutions, and financial services to a variety of nonprofits.
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Anbieter: World of Books (was SecondSale), Montgomery, IL, USA
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paperback. Zustand: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Bestandsnummer des Verkäufers S_453537978
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Anbieter: ThriftBooks-Dallas, Dallas, TX, USA
Paperback. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Bestandsnummer des Verkäufers G1592576192I3N00
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Paperback. Zustand: New. In shrink wrap. Looks like an interesting title! Bestandsnummer des Verkäufers Q-1592576192
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