These case studies offer many real-life examples of the ways organizations have handled the "human side" of the use and management of information technology. The studies cover a wide variety of situations in academic, business, government and healthcare organizations. The examples include enterprise system development in higher education; end-user computing in the engineering departments of an electric utility; the rise and fall of a dot.com in the furniture industry; and the implementation of a management information system in a US government defense agency. Annotation ©2006 Book News, Inc., Portland, OR (booknews.com)
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