This book aims to convince people to change their fundamental perception of the world around them from a vision of an impenetrable, amorphous conglomeration, to one made up of individual linear systems, each of which can be improved and perfected. The reader is guided through the process of ''getting'' this new vision, and then through the specifics of applying it. It is simple, believable, and mechanical; not mystical or theoretical. The book shows business leaders and professionals how to achieve a positive macro result by looking at their business and work on a micro level -- by analysing and refining each of the systems that are already in place. Readers will learn how to tweak this network of systems to maximise profits, create client loyalty, and develop autonomous employees. The strategies will also help individuals improve their performance and decrease the stress of being overtaxed or disorganised.
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Sam Carpenter is a telecommunications professional and business owner, has a background in engineering, management, publishing, and journalism. He lives in Bend, Oregon, with his wife, Linda.
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