In recent years, with rapidly advancing technology and a more globalized culture, the importance of Information Systems has become paramount. The application of Information Systems has made a huge impact on the service sector, both public and private. Information Systems and New Applications in the Service Sector: Models and Methods examines current, state-of-the-art research in the area of service sectors and their interactions, linkages, applications, and support using information systems. This publication encompasses theoretical, analytical, and empirical research, as well as comprehensive reviews of relevant research, technical reports, and case studies of effective applications in this area. The use of new theories, technologies, models, methods, techniques, and principles are emphasized all while explaining the relationship between the advancement of the service sector and the evolution of information systems.
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John Wang is a professor in the Department of Information Management and Business Analytics at Montclair State University, USA. Having received a scholarship award, he came to the USA and completed his PhD in operations research from Temple University. Due to his extraordinary contributions beyond a tenured full professor, Dr. Wang has been honored with two special range adjustments in 2006 and 2009, respectively. He has published over 100 refereed papers and seventeen books. He has also developed several computer software programs based on his research findings. He serves as Editor-in-Chief for ten Scopus-indexed journals, such as Int. J. of Business Analytics, Int. J. of Information Systems and Supply Chain Management, Int. J. of Information Systems in the Service Sector, Int. J. of Applied Management, Int. J. of Information and Decision Sciences, Int. J. of Data Mining, Modelling and Management, etc. He is the Editor of Encyclopedia of Business Analytics and Optimization (five volumes), Data Warehousing and Mining: Concepts, Methodologies, Tools, and Applications (six-volume) and the Editor of the Encyclopedia of Data Warehousing and Mining, 1st (two-volume) and 2nd (four-volume). His long-term research goal is on the synergy of operations research, data mining and cybernetics.
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