Employee Surveys That Work: Improving Design, Use, and Organizational Impact - Softcover

Levenson, Alec

Softcover

ISBN 10: 1626561192 ISBN 13: 9781626561199

Verlag: Berrett-Koehler Publishers, 2014

Inhaltsangabe

Poorly designed employee surveys frustrate participants, analysts, and executives and can end up doing more harm than good. Alec Levenson offers sensible, practical ways to make them more useful and accurate and counters a number of unhelpful but common practices. He provides specific advice for ensuring that the purpose and desired outcomes of surveys are clear, the questions are designed to provide the most relevant and accurate data, and the results are actionable. He also looks at a wealth of specific issues, such as the best benchmarking practices, the benefits of multivariate modeling for analyzing results, the linking of survey data with performance data, the best ways to measure employee engagement, the pros and cons of respondent anonymity, and much more.

Über diesen Titel

Über die Autorin bzw. den Autor

Alec Levenson is senior research scientist at the Center for Effective Organizations, Marshall School of Business, University of Southern California. He has worked with a broad range of Fortune 500 and Global 500 companies, including American Express, Amgen, Boeing, Cisco Systems, Exelon, Nestlé, PepsiCo, PricewaterhouseCoopers, Royal Bank of Canada, and Sinopec.

Details zur Ausgabe

• Verlag: Berrett-Koehler Publishers
• Erscheinungsdatum: 2014
• Sprache: Englisch
• ISBN 10: 1626561192
• ISBN 13: 9781626561199
• Einband: Taschenbuch
• Anzahl der Seiten: 160
• Kontakt zum Hersteller: Nicht verfügbar
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