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Acknowledgments,
Abbreviations,
Foreword,
Chapter 1: Introduction,
Chapter 2: Literature Review,
Chapter 3: Pilot Study,
Chapter 4: Refining the Conceptual Framework,
Chapter 5: Research Methodology,
Chapter 6: Results and Data Analysis,
Chapter 7: Discussion,
Chapter 8: Conclusions,
References,
Appendix 1: Interview Protocols,
Appendix 2: Full Set of Data Analysis Tables,
Appendix 3: Data Analysis Cards,
Glossary,
Introduction
The origins of this research lie in an event organized by an oil and gas company in the United Arab Emirates, at which one of the authors — Paul Gardiner — was invited to speak about the challenges of project management in the company and how the company could learn to do projects better. The event was a part of the company's strategic focus, which at the time was on knowledge sharing throughout the organization. As an oil and gas company, the company knew very well how to find oil reserves and how to get oil out of the ground. What it realized it was less good at was how to manage the internal strategic projects that were becoming more frequent, more complex, and more important to remaining competitive in the market. The company in question was not alone in this regard. Companies across the world continue to recognize the possibilities of project management as a core capability to extend their market grasp and consolidate their competitive position in a global marketplace.
Although project management is a relatively young discipline in academia and has only recently been recognized by the Privy Council in the United Kingdom as a profession, with the Association of Project Management (APM) receiving its Royal Charter in 2017, the need to manage projects — and hence, the practice of project management — has been an ongoing activity since antiquity. Societies have undertaken projects from time immemorial across different continents, from the Great Wall of China to the Great Pyramids of Giza to Chand Baori in India, to mention just a few.
In all of these great projects, the takeaway message is that projects make the impossible possible; they get the job done, particularly when there is challenging and non-routine work, although often with these ancient projects, the cost in terms of human life was high. Nevertheless, the consistent pattern throughout history is that projects — and project management — have contributed to the great achievements and survival of societies. So, projects were an important innovation long before project management arose as a science and industry. This research is grounded in the philosophical tradition and historical recognition of the value and relevance of project management to the development of sustainable social structures and societies.
In the modern world, all organizations seek to use and develop their project management resource assets effectively (Crawford, Hobbs, & Turner, 2006). The role and function of project management in successful organizations has evolved from simply "doing" projects to "how" to do projects — the birth of project management as a discipline — to doing projects "better," then to selecting "which" projects to do, optimizing "business value" from multiple-project portfolios, and finally to optimizing "customer value," which is a moderating variable for business value. Congruent with this evolution has been a parallel evolution of the organizational landscape and the position of the project organization within that landscape, e.g., from functional to project to matrix structures; from ad hoc occasional projects to semi-projectized organizations to fully projectized organizations; from U-form, to H-form, to M-form; and more recently, to P-form organizations (Holian, 2010; Söderlund & Tell, 2009). Alongside these developments, another area of evolution has been the relentless march toward recognizing complexity in projects and their environments and all the implications that brings, including advances in complex adaptive systems, enterprise risk management (ERM), and organizational resilience.
One of the challenges for project management researchers is that there is still no single theory of project management. As recently as the International Research Network on Organizing by Projects (IRNOP) 2017 conference plenary in Boston, on theory development in project management, there was a lack of unity from the participants on where we are and where we are going. We continue to explain and develop project management theory (Söderlund, 2011). However, there seems to be little doubt when looking at the project management literature that we are at a turning point in project management research. Many old assumptions have had to be questioned and discarded and new thinking has been created to take project management and its practice into the future: a future focused not just on project management but on the relationship between project management and other domains, such as strategy, organization learning, knowledge management, and value creation (Bredillet, 2013, 2015; Bredillet, Thiry, & Deguire, 2005; Canonico, Söderland, De Nito, & Mangia, 2013).
This research draws on several theories explained in Chapter 2 to connect project management to the wider strategy-project system and establish a basis for more holistic and systemic thinking than project management research has traditionally adopted. The overarching aim of this research is to explore and understand the mechanism by which evolutionary learning takes place in the strategy-project system and to examine how this relates to sustainable competitive advantage. The approach used was to study, at a micro-level, multiple "learning episodes" in time, within a unit of analysis called activity configuration, found in the strategy-project system of organizations in several countries.
With this in mind, the specific objectives of the research were to do the following:
1. Study the patterns and mechanisms that characterize the strategy-project system in organizations of various sizes from different countries. This would include identifying learning and dynamic capabilities and processes that shape and implement strategy and help deliver customer value (Easterby-Smith & Prieto, 2008; Nielsen, 2006; Petit & Hobbs, 2012).
2. Investigate at a micro-level the nature of these patterns of influence by studying the results chains that are found in activity configurations in the strategy-project system. This objective acknowledges the temporary-permanent duality of the strategy-project system in which the permanent organization finds sustainable competitive advantage though learning mechanisms that facilitate flexibility and adaptability (Eltigani, Lawlor-Wright, Gardiner, & Gale, 2014; Regnér, 2008; Sage, Dainty, & Brookes, 2010; Scarbrough et al., 2003).
3. Showcase examples of evolutionary learning episodes and look for patterns in the strategy-project system that can help direct further research to investigate important relationships more fully and to...
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