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Basic Customer Service Handbook - Softcover

Shropshire, Iris

 
9781662480751: Basic Customer Service Handbook
Softcover
ISBN 10: 166248075X ISBN 13: 9781662480751
Verlag: Page Publishing, 2022

Inhaltsangabe

Basic Customer Service Handbook was created to serve as a blueprint to provide an understanding of and the need for dedicated and exceptional customer service for sustained success in business and throughout life. It is written with positivity and insight to inspire and improve business and personal relationships to ensure customer appreciation and loyalty. It offers tools and techniques for self-assessment, communication, and listening skills. This book will serve Human Resource Departments, managers, etc., in small, midsize, and large corporations. It should be used as a company reference and provided to new employees during onboarding to set company expectations. No matter the professional level or experience, the material in this book will serve anyone with the desire to improve their understanding of quality customer service.

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Verlag
Page Publishing
Erscheinungsdatum
2022
Sprache
Englisch
ISBN 10 
166248075X
ISBN 13 
9781662480751
Einband
Taschenbuch
Anzahl der Seiten
56
Kontakt zum Hersteller
preigu GmbH & Co. KG
mail@preigu.de

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Osnabrück
Niedersachsen
49078
Deutschland