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Difficult People Made Easy: Practical advice for handling the toxic people and difficult situations which are causing you stress: Practical Advice for ... and Getting the Most Out of Your Workplace - Softcover
Inhaltsangabe
Your people problems CAN be solved.
You’re a competent professional. You excel at the technical side of your work. But so far no-one has taught you how to handle ‘difficult people’ or toxic team dynamics. That’s where this book comes in.
Difficult People Made Easy explains how you need to THINK and SPEAK when faced with a difficult colleague. Then it reveals specific words and actions you can use.
• Set firm boundaries on what you will – and won’t – take from aggressive or spiteful people.
• Avoid using words which trigger defensive reactions from others.
• Look and sound confident no matter who you’re dealing with.
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Über die Autorin bzw. den Autor
Eleanor Shakiba is a well-known communication skills trainer and coach and has taught over 50,000 professionals how to solve people problems at work.
Eleanor wrote Difficult People Made Easy in response to requests from clients for step-bystep instructions on handling toxic work situations. In this book she shares hundreds of tips for staying calm and speaking up in tough situations.
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Difficult People Made Easy: Practical advice for handling the toxic people and difficult situations which are causing you stress
Anbieter: WeBuyBooks, Rossendale, LANCS, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
paperback. Zustand: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. Ex library copy with usual stamps & stickers. Bestandsnummer des Verkäufers rev2922493039
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Difficult People Made Easy: Practical advice for handling the toxic people and difficult situations which are causing you stress
Anbieter: WorldofBooks, Goring-By-Sea, WS, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
Paperback. Zustand: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Bestandsnummer des Verkäufers GOR011097842
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EUR 2,88
EUR 6,53 Versand
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