Principles of Hospitality Management

Cajiao, Israel Tinoco

ISBN 10: 1779569033 ISBN 13: 9781779569035

Verlag: Toronto Academic Press, 2026

Inhaltsangabe

The hospitality industry thrives on service excellence, cultural awareness, and operational efficiency. Managers must balance customer satisfaction, staff performance, and business sustainability in a competitive environment. Principles of Hospitality Management introduces the core concepts and managerial practices that define modern hospitality operations. The book discusses service quality, guest relations, human resource management, and financial control. It also explores marketing, technology integration, and sustainability in hospitality settings. Combining theoretical understanding with real-world examples, it provides students and professionals with a strong foundation in managing hospitality enterprises and delivering exceptional guest experiences.

Über diesen Titel

Über die Autorin bzw. den Autor

Israel is an expert on hotelier activity, with an experience of more than 10 years in hotel Marketing, Sales, and Management. Passionate about tourism investigation. Currently Regional Sales Manager of nine group hotels in Florida. Expert in the development of marketing strategies to make a business profitable based on an efficient investigation. Make research about the expats living in Cuenca Ecuador and the features of this type of tourism. Expert Marketing Research Skills for tourism products and destinations. Tourism degree from the University of Cuenca and a Masters's Degree in Marketing from one of the most valuable universities in Ecuador, ESPOL.

Details zur Ausgabe

• Verlag: Toronto Academic Press
• Erscheinungsdatum: 2026
• Sprache: Englisch
• ISBN 10: 1779569033
• ISBN 13: 9781779569035
• Einband: Broschiert
• Anzahl der Seiten: 489
• Kontakt zum Hersteller: Mare Nostrum Group B.V.; gpsr@mare-nostrum.co.uk; ; Doelen 72; Breda; 4831 GR; Niederlande