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Change Manager: Careers in IT service management (BCS Guides to IT Roles) - Softcover

Buch 9 von 12: BCS Guides to IT Roles

Torble, Tracey

 
9781780174648: Change Manager: Careers in IT service management (BCS Guides to IT Roles)
Softcover
ISBN 10: 1780174640 ISBN 13: 9781780174648
Verlag: BCS, The Chartered Institute for IT, 2019

Inhaltsangabe

Change management is about the control of all changes that have an effect on the IT services and hence, the business of an organisation. This practical book describes the change manager role in depth including purpose, typical responsibilities and required skills. Change management methods, techniques, useful tools and relevant standards and frameworks are also covered, and career progression opportunities are discussed.

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Über die Autorin bzw. den Autor

Tracey Torble is a freelance IT service management consultant and learning designer. She has worked in a variety of organisations in the public and private sectors helping service desk, support and other staff to embrace good practice, including change management. Tracey is a member of the T level panel for Digital Support and Services.

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Verlag
BCS, The Chartered Institute for IT
Erscheinungsdatum
2019
Sprache
Englisch
ISBN 10 
1780174640
ISBN 13 
9781780174648
Einband
Taschenbuch
Anzahl der Seiten
248
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
gpsr@libri.de
gpsr@libri.de

Friedensallee 273
Hamburg
22763
Deutschland