Salesforce CRM: The Definitive Admin Handbook - Second Edition: The Definitive Admin Handbook - Second Edition : Salesforce CRM is a web-based ... marketing and sales. With this complete guide - Softcover

Goodey, Paul

Softcover

ISBN 10: 1782170529 ISBN 13: 9781782170525

Verlag: Packt Publishing, 2013

Inhaltsangabe

A practical guide through which you will discover how to set up and configure the application. Along the way, you will also be presented with solutions and real-life examples on how to further improve and maintain its functionality with clear step-by-step instructions. Being highly organized and compact, this book contains detailed instructions with screenshots, diagrams, and tips that clearly describe how you can administer and configure complex Salesforce CRM functionality with absolute ease. This book is for administrators who want to develop and strengthen their Salesforce CRM skills in the areas of configuration and system management. Whether you are a novice or a more experienced admin, this book aims to enhance your knowledge and understanding of the Salesforce CRM platform. By the end of the book, you will be ready to configure and administer a Salesforce CRM system in a real-world environment which fully supports your business needs.

Über diesen Titel

Über die Autorin bzw. den Autor

Paul Goodey is the author of Salesforce CRM Admin Cookbook by Packt Publishing. He has over 15 years of experience in developing web technology solutions for companies of all sizes across a variety of industries, and has been building solutions with Salesforce CRM since 2006. Paul has enjoyed a variety of roles while working with Salesforce CRM, having worked as a system administrator, developer, business analyst and consultant to provide solutions for both in-house and consultancy-based end users. Based in the UK, near London, Paul's professional qualifications include Salesforce.com Certified Developer DEV-401. In his spare time, he is a keen runner, having run several marathons and half-marathons since 2001. Paul is a keen and active member of the salesforce.com administrator and developer online community and can be found at LinkedIn at http://www.linkedin.com/in/paulgoodey.

Details zur Ausgabe

• Verlag: Packt Publishing
• Erscheinungsdatum: 2013
• Sprache: Englisch
• ISBN 10: 1782170529
• ISBN 13: 9781782170525
• Einband: Tapa blanda
• Auflage: 2
• Anzahl der Seiten: 426
• Kontakt zum Hersteller: Nicht verfügbar
• Verantwortliche Person: Nicht verfügbar