Whether you are contemplating a career in service management or are working in the sector, this book will help you understand current trends, job opportunities, frustrations and progression. It also features contributions from industry professionals to show what their day-to-day service management role looks like.
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Part two of David "Dar"'s powerful and deeply personal cancer diary continues the story that began in Shi!t I've Got Bowel Cancer: Part One. While the first book chronicled the shock of diagnosis, surgery and early recovery, this second instalment takes readers into the difficult and often disorientating world of chemotherapy.Written as a series of honest diary entries, this book captures the physical, emotional and psychological reality of living through cancer treatment. From the first day of chemotherapy to the relentless cycle of side effects, fear, hope and exhaustion, David documents what it truly feels like to navigate life "in the fog" of treatment. Along the way, he reflects on the moments of humour, resilience and unexpected perspective that help him keep moving forward.More than a personal story, this book offers reassurance to anyone facing cancer - whether as a patient, family member or friend. David's candid reflections show that the journey through cancer is rarely straightforward, but that sharing experiences can bring connection, understanding and strength during the most difficult moments.Inside, readers will encounter:¿Real diary entries documenting the chemotherapy experience¿Honest reflections on fear, uncertainty and mental health¿The realities of treatment side effects and recovery¿Moments of humour and humanity amid difficult circumstances¿Practical reflections, resources and research insights for those navigating cancerAt a time when one in two people will be affected by cancer during their lifetime, Shi!t I've Got Bowel Cancer: Part Two - In the Fog of Chemotherapy offers an unfiltered, compassionate account of what life inside treatment really looks like. Above all, it reminds readers that they are not alone.This book will resonate with cancer patients, families, caregivers and anyone seeking a deeply human perspective on living through serious illness.
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Paperback or Softback. Zustand: New. An Education in Service Management: A guide to building a successful service management career and delivering organisational success. Book. Bestandsnummer des Verkäufers BBS-9781787784673
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Paperback. Zustand: New. An Education in Service Management - A guide to building a successful service management career and delivering organisational successIT is a business-critical function. It delivers experiences, stimulates strategic shifts, and protects organisations from theft, cyber attacks, and the related regulatory, reputational and financial impacts.ITSM is a critical element of IT that is often misunderstood. In this book, the author and his network of associates demystify ITSM and help you understand how:Working in or with ITSM enables you to build a career that spans global industries, locations and sectors;ITSM roles vary from service desk analyst to chief technology officer or consultant; andAs a CTO, a CIO or an organisational leader, you can enable your teams to deliver exceptional digital experiences that delight your consumers, partners and customers. Bestandsnummer des Verkäufers LU-9781787784673
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Paperback / softback. Zustand: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days. Bestandsnummer des Verkäufers C9781787784673
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