Capturing Intellectual Knowledge with E-mail Systems: Justifying the Business Case and Return on Investment - Softcover

Swanson, Dr. Tom C. C.

 
9781847284808: Capturing Intellectual Knowledge with E-mail Systems: Justifying the Business Case and Return on Investment
Softcover
ISBN 10: 1847284809 ISBN 13: 9781847284808
Verlag: Lulu Press, Inc., 2006

Inhaltsangabe

This book was written to provide a tool for organizations to use when justifying the need for e-mail capture technology for the purpose of capturing and managing knowledge. E-mail capture is just one facet of capturing knowledge within an organization. This book mentions other methods, but the primary focus is on e-mail capture. The book is a direct derivative of peer-reviewed research during my doctoral studies. Over 500 references were used when researching the background for this book. Over 100 of these references are listed in the back of the book to use in your own justifications for an e-mail capture system to be used for knowledge management. Return on Investment (ROI) is a difficult monster to calculate at times. This book shows a simple method that executives understand. Time equals money. The research identifies the time spent performing many different tasks using e-mail. The time is used for calculating potential cost savings and ROI for different size organizations.

Die Inhaltsangabe kann sich auf eine andere Ausgabe dieses Titels beziehen.

Verlag
Lulu Press, Inc.
Erscheinungsdatum
2006
Sprache
Englisch
ISBN 10 
1847284809
ISBN 13 
9781847284808
Einband
Taschenbuch
Anzahl der Seiten
368
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
gpsr@libri.de
gpsr@libri.de

Friedensallee 273
Hamburg
22763
Deutschland