The consumer in public services critiques established assumptions surrounding citizenship and consumption. Drawing on empirical research, it challenges existing stereotypes about the 'consumer as chooser' and shows how we must develop a more sophisticated understanding of consumers, examining their place and role as users of public services.
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Martin Powell is a Professor of Health and Social Policy at the University of Birmingham. Martin’s main research interest is in the British welfare state, especially the NHS. He has written or edited some 19 books, including some being translated into Chinese, Korean, and Polish. He has written over 80 peer reviewed articles, and he is a former editor of the journal `Social Policy and Administration’.
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Zustand: New. 2009. Paperback. Challenges stereotypes about the 'consumer as chooser'. This book shows how we must develop a more sophisticated understanding of consumers, examining their place and role as users of public services. It critiques established assumptions surrounding citizenship and consumption. Editor(s): Simmons, Richard; Powell, Martin A.; Greener, Ian. Num Pages: 304 pages, Illustrations. BIC Classification: JPP. Category: (UP) Postgraduate, Research & Scholarly. Dimension: 232 x 155 x 21. Weight in Grams: 476. . . . . . Bestandsnummer des Verkäufers V9781847421807
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