Essentials of Veterinary Practice- An Introduction to the Science of Practice Management - Softcover

Softcover

ISBN 10: 1850541590 ISBN 13: 9781850541592

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Über die Autorin bzw. den Autor

Philippe Moreau
DVM, MS, DipECVIM-CA, DipECVN

Philippe has delivered more than 200 lectures and training sessions on practice management topics throughout the world.
He has been a major speaker at 14 WSAVA congresses and two Veterinary Practice Management Association (VPMA) conferences in the UK. He developed a veterinary management audit service in France, which contributed to the development of more than 150 practices. He has written widely, including two practice management manuals: Merchandising in the Veterinary Clinic and Communication Tools for Veterinary Clinics.

Richard C Nap
DVM, PhD, DipECVS, DipECVCN

Richard has worked in private referral practice, as an associate professor in orthopaedics at Utrecht University, and as associate director external relations for Procter and Gamble, responsible for international academic affairs. Since 2005, Richard has been involved in supporting private practitioners, veterinary organisations and the animal health industry as a private consultant. Richard has a passion for supporting young colleagues and has initiated two international projects for graduating veterinary students to optimise their career start. These are: Vetstart, an independent information exchange platform with animal health-related industries and organisations; and VetCoach, a not-for-profit book project.

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Essentials of Veterinary Practice is a richly illustrated, practical reference book on management concepts relevant to any member of the veterinary healthcare team interested in mastering those crucial business skills that are the real success drivers of the veterinary profession - and career progression.

The key topics covered are divided into six main sections:
- Practice Management in Perspective
- Offering Customer Service
- Building Relationships
- Getting Your Message Across
- Working Effectively as a Team
- Practice Finances

The reader will find easy to apply information, whether a practice owner, an associate, a manager, a recent graduate or student, or indeed any team member working in a success-focused veterinary practice.
We trust our book will help you to make improvements in your daily procedures, resulting in higher job satisfaction, better team performance and improved business results.

Philippe Moreau
Richard C Nap

Aus dem Klappentext

Essentials of Veterinary Practice is a practical, highly illustrated reference book on management concepts applicable to each member of the veterinary healthcare team including the recently graduated practitioner - as well as the veterinary student - who is interested in mastering those crucial business skills that are the real success drivers of the veterinary profession.

Details zur Ausgabe

• Sprache: Englisch
• ISBN 10: 1850541590
• ISBN 13: 9781850541592
• Einband: Taschenbuch
• Kontakt zum Hersteller: Nicht verfügbar
• Verantwortliche Person: Nicht verfügbar