It can be difficult to get a grip on the rather slippery concept of service impact, but the authors have developed an effective answer. Their rigorously tested evidence-based approach helps LIS managers to work through a structured process of impact evaluation linked directly to their own objectives and priorities.
This book is an essential tool for practising library and information service managers and policy makers in the field. It is equally relevant to public, education, health and special libraries and information services, and is also of value to higher education professionals and students.
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David Streatfield leads Information Management Associates, a research, training and consultancy team working in education, health and libraries.
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Anbieter: Better World Books: West, Reno, NV, USA
Zustand: Very Good. 1st Edition. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Bestandsnummer des Verkäufers GRP22158316
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Anbieter: Better World Books, Mishawaka, IN, USA
Zustand: Good. 1st Edition. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Bestandsnummer des Verkäufers GRP11139013
Anzahl: 1 verfügbar
Anbieter: Better World Books Ltd, Dunfermline, Vereinigtes Königreich
Zustand: Good. 1st Edition. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Bestandsnummer des Verkäufers GRP11139013
Anzahl: 1 verfügbar
Anbieter: Better World Books Ltd, Dunfermline, Vereinigtes Königreich
Zustand: Very Good. 1st Edition. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Bestandsnummer des Verkäufers GRP22158316
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Anbieter: Phatpocket Limited, Waltham Abbey, HERTS, Vereinigtes Königreich
Zustand: Good. Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions. Bestandsnummer des Verkäufers Z1-C-010-02396
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Anbieter: medimops, Berlin, Deutschland
Zustand: very good. Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages. Bestandsnummer des Verkäufers M01856044882-V
Anzahl: 1 verfügbar
Anbieter: AwesomeBooks, Wallingford, Vereinigtes Königreich
Zustand: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Bestandsnummer des Verkäufers 7719-9781856044882
Anzahl: 2 verfügbar
Anbieter: Anybook.com, Lincoln, Vereinigtes Königreich
Zustand: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Clean from markings In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,550grams, ISBN:9781856044882. Bestandsnummer des Verkäufers 9562676
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Anbieter: Bahamut Media, Reading, Vereinigtes Königreich
Zustand: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. Bestandsnummer des Verkäufers 6545-9781856044882
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Anbieter: Bookbot, Prague, Tschechien
Hardcover. Zustand: Fine. Leichte Risse. This book addresses a major issue for library and information service managers - assessing the impact of services. All types of libraries and information services have traditionally collected a range of performance information that can tell managers something about the efficiency of those services. What is now required is better information about the effectiveness of services, i.e. about the impact of services on users, including remote ones. The core chapters of this book take the reader through a rigorously-tested process model for impact assessment backed by tools and examples to equip managers with all that they need to address their own service impact questions. Chapters include evidence, impact, planning, objectives and success criteria, activities and process indicators, collecting evidence, benchmarking, and more. Bestandsnummer des Verkäufers e7701e0a-ae5e-4aca-a75d-5c7dab07e53f
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